Computerization of primary health care in Brazil: the network of actors

Computerization of primary health care in Brazil: the network of actors

Blog Article

ABSTRACT Objective: To analyze the network of human and non-human actors involved in the computerization of primary health care in the Brazilian federal government.Method: A qualitative study that used as a theoretical reference the actor-network theory and as a methodological reference the cartography of controversies.Data analysis was carried out using Gephi software, and through the extraction of reports, informed by the Skewers actor-network theory.Results: We found a network of 288 connections among 33 actors, composed mainly of nonhuman influencers of computerization.These actors are distributed throughout 3 inter-related communities, and manage the network by defining obligations, penalties, conflicts and intentionalities, thus influencing the success of the intended computerization.

Final considerations: The network of actors at the federal level generates Mother Of The Bride situations that, in many cases, hamper the successful implementation of a nationwide computerization strategy.